Warranty and Returns

Shipping and Delivery:

  • Ships from Paragon Clothing / J.GRILL within 1 - 5 days (often the same day) of your confirmed order, plus delivery time.
  • Replaceable if Paragon advised of defect within 14 days.
  • If replacement is not possible (at Paragon’s / J.GRILL's discretion), then product is refundable for credit to your Paragon/J.GRILL account if returned unused and unaltered within 14 days.
  • Must first contact us by e-mail at sales@paragonclothing.ca, to receive authorization, and return delivery instructions.
  • Your account will not be credited if you do not receive written confirmation from us for return authorization.
  • Returns for any reason (other than defects) are subject to a 15% restocking fee, as well as shipping charges.